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FMLA Complaints

We have heard that our members are having issues concerning FMLA. Several complaints have been over the Carrier’s handling of the application process and the Carrier’s failure to be transparent about the various processes.

We recently learned that there is a lack of consistent handling regarding crediting back the FMLA days/hours related to COVID illnesses. Those initial COVID inquiries should be directed to: 

Employee Services | BNSF Railway Company | | O: 800-234-1283, option 1 | F: 817-352-3672.

Also included, is contact information for the Department of Labor for those members who, in their opinion, have FMLA concerns that could not be successfully remedied with BNSF Employee Services and Medical Departments. I have attached that contact info here:

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